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Posted: Friday, February 2, 2018 6:10 AM

**Job Summary:**
Reporting to the Manager of Business Informatics, the Business Informatics Analyst for accurately and efficiently collecting clinical, operational, and regulatory data to formulate meaningful reports that support the Business Informatics and Quality departments. Responsible for designing, developing, testing, and maintaining multiple Microsoft Access databases, as well as enhancing existing databases related to finite and ongoing research and/or performance improvement projects. Responsible for developing user friendly reporting solutions to assist customers using the data to make informed business or clinical process decisions. Works closely with a variety of personnel, including data analysts, clinicians, and managers. Key to your success will be displaying superior customer service with end users coupled with strong technical, analytical, and problem solving skills.
1. _Database Development_
a. Effectively leads work groups with customers to understand quality and/or operational needs.
b. Determines optimal data collection, storage and reporting requirements for hospital initiatives.
c. Implements sound methodologies to create, develop and test database solutions for finite and ongoing research and/or quality projects.
d. Provides ongoing database user-support across hospital departments to enhance quality and operational analysis and action planning.
2. _Data Collection_
a. Organizes large amounts of data and reports.
b. Prepares and cleans data to produce accurate base level reports.
c. Follows abstraction guidelines and stays up to date with project requirements.
d. Appropriately handles employees and patient questions regarding collection of data.
e. Tracks, meets, and reports data submission deadlines as appropriate for work assignments.
f. Backs up targeted databases and other documents.
g. Demonstrates the ability to learn to recognize problems that might adversely influence work products.
h. Coordinates with abstractors to identify performance improvement opportunities and distribute information to key stakeholders.
i. Maintains accurate and complete documentation for the projects responsible for.
3. _Data Analysis and Reporting_
a. Performs quality assurance tasks as assigned, including peer reviewing quality reports, data, and performance improvement activities through chart abstraction and review.
b. Remains current with knowledge of project(s) assigned.
c. Continually explore ways of improving efficiency while maintaining high accuracy.
d. Communicates status of assigned projects as directed on a regular basis.
e. Assists in the preparation of baseline and quarterly reports__
f. Actively reviews work flows to create efficiencies and enhance accuracy of reports.
g. Maintains project specific key indicator(s) with quality and accuracy.
4. _Other Duties_
a. Assists in meeting and maintaining department goals and responsibilities.
b. Attends project specific meetings.
c. Actively participates at department meetings and communicates project specific updates.
d. Supports, adapts readily to, and assists in facilitating organizational and departmental change.
Associate's Degree Required in a major in business, or healthcare. Bachelor's Degree preferred, and 1-3 years of experience preferred. Working knowledge of PC computer systems and networks, relational database theory and design, and Visual Basic for Applications. Ability to utilize MS Office integration functions and possession of general troubleshooting skills are required. Working knowledge of second-party software such as Access Analyzer is a plus, as is medical terminology. Proven commitment to customer service; excellent oral and written communication, organizational and interpersonal skills; strong technical, analytical and problem solving skills with attention to reporting accuracy.
**Physical Requirements:**
Sedentary work requiring good manual dexterity for keyboarding. Work requires repetitive motions of wrists, hands and fingers. Must have correctable vision to work with a computer monitor, excellent hearing and listening skills to receive detailed information through oral communication. Extended periods of sitting, with option to stand, at computer. Some walking between departments or to meetings is involved. Ability to communicate in person and over the telephone, work independently and in team environments, work under pressure with precision and accuracy, and handle multiple projects simultaneously.
**Work Environment:**
Busy office environment, seated at a desk, with option to stand, for extended periods of time. Work involves computer and telephone.
**Required Skills:**
? Presentation Skills: The ability to communicate effectively with PC users of all ability levels, effectively present information and respond to questions, and explain technical concepts in layman's terms.
? Language Skills: The ability to read and interpret technical bulletins and software documentation, write technical manuals, data dictionaries, reports and procedures.
? Reasoning: The ability to analyze problems and collect data, establish facts and draw valid conclusions, understand and interpret sophisticated technical application concepts.
? Technical Skills: A good working knowledge of PC hardware and Microsoft Office products; especially very strong skills in MS Access, an understanding of networking concepts and confidentiality/security issues.
? Communication Skills: Strong communication and interpersonal skills, good telephone personality; must like working with people and have the ability to ascertain user needs.
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst


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